Refund policy
Regular Priced Items
We want you to love your new pieces from Luci Boutique. If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the delivery date.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
**Please note: customers are responsible for all return shipping costs.
Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on discounted items including Boxing Day, Black Friday, Cyber Monday or Summer Sale purchases.
Return Address:
ATTN: Online Returns
Luci Boutique
255 Dundas Street E.
Waterdown, ON, L8B 0E5